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Privacy Policy


Paradigm Health and Wellness. Inc. is committed to protecting your privacy. This privacy statement discloses what information we gather about you when you visit www.paradigmhw.com, fitnessreality.com, mycloudfitness.com or any of our other sites (our “Web Site”). It also describes how we use that information. If you have any questions or concerns about our Privacy Notice, please e-mail us at service@paradigmhw.com.

Paradigmhw.com Privacy Notice

By visiting the above sites you agree to accept the practices described in this Privacy Notice.

Changes to this Privacy Notice and Terms of Use:

This Privacy Notice and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made.

Information Collected By Paradigm:

Paradigm uses information that we collect from our visitors to personalize and improve your visit at our Web Site. We gather the following types of information:
Information you give us: Paradigm collects any information which you enter on our Web Siite. This includes, without limitations, information you provided when you search, buy, participate in our on-line survey, input data into mycloudfitness, post testimonials of your user’s experience with our products, or when you communicate with any of our departments such as customer service, sales or technical services through our Web Site, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses, and financial information.
Automatic Information collected by us: Whenever you visit our Web Site we collect and store information such as "cookies" which remember information about a visitor from one page to the next and from one visit to the next. We collect the IP address used to connect your computer to the Internet; computer and connection information such as your browser type; purchase history; confirmation when you open email we send you; the URLs which lead you to and around our Web Site including the date and time; the pages and or products you viewed or searched for and telephone number used to call our voice telephone numbers. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our Web Site without providing this information. You are welcomed at our Web Site if you use this software. Orders: If you place an order, we use an order form which requires you to provide contact, billing, and financial information. This Information is transmitted to your credit card company to authorize your purchase.

Our Use and Sharing of Information with Third-Parties:

Credit card companies and shippers: When you buy something from us we send your credit card information, name, billing address, the amount of your purchase, etc. to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as Federal Express and other carriers and shippers.
Affiliated Businesses of Paradigm Health & Wellness, Inc.: We may share any information that you supply to us with any affiliated business that is substantially controlled by Paradigm. Any information that is shared this way will be subject to this Privacy Notice. Independent Contractors: We may employ other companies or individuals to provide certain services to us such as sending e-mail, analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any other purpose.
Link to Third Party Site: Our Web Site may contain links to third party sites. Paradigm is not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit.
We will use the information you provide to improve products and services, develop new products or features, and conduct audits and troubleshooting activities. We also use information collected from cookies and other technologies to improve your user experience and the overall quality of our products and services. You specifically agree that we may use your testimonials of our products, including the use of your registered name, for all marketing and promotional purposes at our full discretion, and that any and all testimonials you provide about our products is and becomes the property of Paradigm. You further specifically agree that all biometric and biofeedback information you provide into mycloudfitness and any of our Web Site, is and becomes the property of Paradigm, to be used and transferred at Paradigm’s full discretion for research, developmental, comparative, statistical, marketing, and general commercial purposes.

Law Enforcement and Protection of Users:

We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, to comply with court orders or subpoenas, to protect our legal rights and that of our users, or when we believe it is needed for fraud protection and/ or credit risk reduction.1

Business Transfer:

In the even that Paradigm is sold or has substantially all of its assets acquired or merges or becomes affiliated with any other Individual or entity, any customer information owned or under the control of Paradigm may be one of the transferred assets.

Children's Online Policy

Paradigm is committed to the preservation of online privacy for all of its web site visitors, including children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. Paradigm sells products intended for purchase by adults. If you make a purchase on Paradigmhw.com, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using Paradigmhw.com.

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Air Resistance HIIT Bike

The FITNESS REALITY X-Class 9000 Indoor Cycling Exercise Bike provides, low impact, high intensity workout that will get your heart rate going. The Infinite Air Resistance system features a 19.3” diameter steel fan that reacts instantly, no buttons, levers, or emergency stop needed. The first of its kind design allows you to high intensity interval train while still gettingthe benefits of spinning.
The X-Class 9000 features a 10 second backlit LCD console that provides readouts of time, distance, RPM, calories burned, calories burned/minute, speed, watts, max watts, rounds, sprint, and recovery. The console has 3 HIIT workout programs: 20/10 interval, 30/90 interval, and one custom interval and 3 Workout computer goal settings: time, distance, and calories that allow you reach any fitness goal. Additionally, the Bluetooth Smart technology allows you to control your preset workout programs and track your distance, time, RPM, calories burned, speed, heart rate, and watts with the free compatible MyCloudFitness App.

What Now?

Have you ever caught yourself asking "What Now?" especially after buying a fitness-related product and then not being sure on how to use it? So, what exactly would you do in that situation? There's a frustration that happens - The frustration customers feel when they buy the product, assemble it, and then have little to any idea on how the product is supposed to be used. Aiming to solve that question of "What Now?" for the millions of active participants in the fitness industry, we are building a platform for people to tune into after their purchase to understand how to use new machines through fitness instruction videos for all levels of participants - not just for the shredded Instagram model.
Introducing Stevie Richards
@StevieRichards has joined us to help created these "What Now?" videos. They'll be a series of helpful, beginner friendly fitness instruction videos on how to use fitness machines created by Fitness Reality.

STEVIE RICHARDS
To show you how to use this and other pieces of equipment, watch instructional videos with Stevie Richards, American professional wrestler and fitness coach. Stevie's fitness and training knowledge have kept him active in professional wrestling to this day, Wrestling for Ring of Honor, Wildcat Sports and even working as Guest Coach at the WWE Performance Center. Stevie Richards Fitness was born out of a desire to eliminate the "noise" from other fitness programs and keep things simple. He has helped hundreds of people improve their health all over the world with no quick fixes, just proven results from hard work and consistency. Get your own POWER TOWER and see why Stevie Richard's is using it, too!

MyCloudFitness Features

FEATURE: Average Speed
avg speed description
FEATURE: <span class='lightblue'>Average Speed</span> FEATURE: <span class='lightblue'>Step Log</span> FEATURE: <span class='lightblue'>Distance Tracker</span> FEATURE: <span class='lightblue'>Calorie Tracker</span> FEATURE: <span class='lightblue'>Weight Log</span>

Amazon Reviews

Best Value Hands Down
By ggNoRe on January 29, 2017
Ridiculously good for the price! I did a ton of research shopping literally everywhere you can think of and nothing even came close to the value in this rack/ bench combo. It does exactly what it says it will do. On top of that this companies customer service is over the top good as well. One small piece of plastic came broken in the box (most likely the shipping companies fault). I sent them a pic as well as proof of purchase and they shipped a replacement piece the same day at 0 charge. Read more
This is great!
By TrippNessa on April 2, 2017
This is great! My boyfriend and I have been really wanting to lose weight but we struggle to get ourselves to the gym. We just don't have the motivation to go alone, and the time of day were both home is super late and we don't really want to get out and drive at 2 AM. So these bikes have been fantastic! We lost a bunch of weight already working out at home, watching Futurama well we do so in the living room. Much more rewarding and we can do it together, so it's more fun. It's nice to... Read more
Perfectly suited for my sedentary lifestyle
By just your average consumer on December 18, 2016
Freaking love this thing. Super sturdy, easy to move around and out of the way. My only "complaint" would be the desk area could be a little bigger - it's not well suited for my MacBook and papers sitting next to it. If the padding on the bottom was straight instead of curved, then it would work, but the curving makes it so the Mac has to sit about three inches in from the side, which makes about eight inches of workspace not as easy to utilize. At first my kids made fun of me, but now I catch... Read more
Was skeptical....
By DRG on May 5, 2012
I rarely write a product review + or -, unless the product is REALLY good or REALLY poor--I'm also not the easiest consumer to impress. I am happy to write a REALLY good review for the Exerpeutic folding exercise bike. I am 6'2'' @ 215 lbs with long legs and cycled quite a bit before injuries and schedules became a bit too busy, so I do know a fair amount about bikes. I thought this might be more of a disposable bike, last a couple of years at best, be too wiggly, weak mechanics.. that kind of thing... Read more